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FAQ's

Updated: May 30, 2023

Q : How can i Install and setup the app?

A : Click Here to see steps to install and setup the app.


Q : How can i add and configure the “File Download” component on any Record Page or onto any Salesforce Objects?

A : Below are the steps on how to add and configure the “File Download” component on any Record Page or onto any salesforce objects :


If the user wants to implement downloading files and attachments on the records detail Page. Users need to configure downloadFile LWC Component as well VF Page with Name FileDownloader for downloading Files and Attachments.






Q : Where can i see all the Features of the application?

A : Click Here to see all the features of the application.


Q : Is there a limit to how many files i can download using the app ?

A : No , you can download unlimited files.


Q : How can i get support regarding any queries related to the application?

A : We offer 24X7 support, If you have questions or any queries on further customizations, contact us at support@globalonetech.co.in.


Q : What if i am searching for a large amount of files at once?

A : Yes, that's possible to do! But if the selected Files and Attachment's size is above 20 MB, Loading time takes place and the user is notified with the Page is an unresponsive warning. If we click the Wait button then files and attachments get downloaded.




Q : Is there a user profile limitation ?

A : If the user profile is other than System Administrator & wants to download Files and Attachments then you will need to assign the Permission set called File_Downloader.







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